OOQIA IS LOOKING FOR AN APPLICATION SUPPORT SPECIALIST

OOQIA is looking for a Support Specialist to help end users
with the operation and functionality of software applications in their company.
The support specialist must be familiar with the operation and all functions of the application
she or he supports, and understand areas where end users and corporate accounts
may find difficulty.

The candidate must be able to work in Managua.

POSITION OVERVIEW

Interacting with functional users to understand what needs to be delivered.

Answer queries and resolve issues with software applications, and escalate or close tickets as necessary.

Collaborate with other developers and architects (when appropriate) to determine optimal solution architecture, efficiency, maintainability, and scalability.

Report project/task status to the appropriate Application Development Manager on a daily basis (at minimum)

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REQUIRED SKILL SET

3+ years of experience in Web Services, HTML 5, and CSS 3.

3+ years of strong programming experience in SQL Server 2005/2008/2012 database.

Strong knowledge and experience in ASP.NET MVC, Bootstrap, Angular, JQuery, Dependency Injection, Entity Framework.

Excellent communication skills, both verbal and written a MUST, patience and empathy.

Knowledge of Order Management and Warehouse Management systems

Demonstrate self-confidence, energy and enthusiasm.

Present ideas, expectations and information in a concise and well-organized way.

Manage time well, correctly prioritizing tasks.

PLUSES

Knowledge of Team Foundation Server and GIT.
Familiarity with automated build and test tools.
Strong Data Modeling & Object design skills.